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Comprehensive Technical Manual

User Manual

Complete technical documentation covering all platform features, advanced procedures, and API integrations.

This comprehensive manual covers all aspects of using Gulf-O-Flex Assist, from basic operations to advanced features, API integrations, and technical procedures.

Getting Started

Quick Start: New to Gulf-O-Flex Assist? Begin with the dashboard tour and basic calculations to familiarize yourself with the interface.

Account Setup & Authentication

  1. Navigate to /register and create your account with email verification
  2. Verify your email address via the confirmation link sent to your inbox
  3. Complete your profile at /profile with relevant project information
  4. Access the main dashboard at /dashboard to explore available tools
  5. Set up two-factor authentication for enhanced security (optional)

System Requirements

  • • Modern web browser (Chrome 90+, Firefox 88+, Safari 14+, Edge 90+)
  • • Stable internet connection for real-time features
  • • JavaScript enabled for interactive components
  • • Minimum screen resolution: 1024x768

Core Features

Central Dashboard

Your command center for all Gulf-O-Flex operations.

  • • Real-time system statistics and health monitoring
  • • Quick access to recent calculations and projects
  • • Performance metrics and usage analytics
  • • System notifications and updates
  • • Navigation hub to all features and tools

Thickness Calculator

Advanced insulation thickness calculations with session management.

  • • Input pipe diameter, temperature, and operating conditions
  • • Select from comprehensive material database
  • • View detailed calculations with engineering formulas
  • • Save calculations with custom names and comments
  • • Export results to PDF, Excel, or CSV formats
  • • Session history management and retrieval

AI Chat Assistant

Multi-modal AI assistant with specialized engineering knowledge.

  • • Technical questions about insulation and MEP systems
  • • Image analysis for piping systems and installations
  • • PDF document analysis and extraction
  • • Calculation assistance and verification
  • • Installation guidance and best practices
  • • Session management with conversation history
  • • Integration with professional AI systems for accurate responses

Project Management

Comprehensive project organization and tracking system.

  • • Create and manage project portfolios
  • • Upload Excel templates for bulk data import
  • • Track calculation history and revisions
  • • Generate comprehensive project reports
  • • Share projects with team members
  • • Project progress monitoring and milestones

Advanced Features

MEP Academy Integration

Full-featured learning management system integrated with the platform.

  • Browse comprehensive course catalog at /mep-academy
  • Enroll in courses with automated progress tracking
  • Access interactive course materials and resources
  • Track learning progress with detailed analytics
  • Download certificates upon successful completion
  • Access course materials and supplementary resources
  • Integration with user profile and achievement system

Business Central Integration

Seamless integration with enterprise systems for data access and management.

  • Access customer and vendor information through secure connections
  • View sales orders and invoice data in real-time
  • Browse item catalogs and inventory information
  • Integration with financial data and reporting systems
  • Secure authentication with enterprise credentials

Compliance & Reporting

Advanced compliance checking and automated reporting capabilities.

  • Submit compliance jobs through the user interface
  • Track progress of compliance checks in real-time
  • Automated report generation and delivery
  • Integration with external compliance verification systems
  • Historical compliance tracking and documentation

Voice Assistant Integration

Voice-activated assistance for hands-free operation and remote support.

  • Voice commands for calculations and system navigation
  • Phone-based assistance for remote project support
  • Speech-to-text capabilities for documentation
  • Integration with communication systems for team collaboration

Step-by-Step Procedures

Using the Chat Assistant

Starting a Chat Session

  1. Navigate to the Chat AI section from the main menu
  2. Click "New Chat" to start a fresh conversation
  3. Type your question or request in the message box
  4. Your conversation will be automatically saved

File Upload and Analysis

Uploading Images for Analysis

  1. In the chat interface, click the attachment icon
  2. Select "Upload Image" and choose your file (JPG, PNG, GIF, WEBP supported)
  3. Add a description or question about the image
  4. Click send - the AI will analyze and respond with insights
  5. Maximum file size: 10MB per upload

PDF Document Analysis

  1. Click the attachment icon in the chat
  2. Select "Upload PDF" and choose your document
  3. Ask specific questions about the document content
  4. The AI will extract and analyze relevant information
  5. You can ask follow-up questions about the same document

Managing Calculations

Saving and Loading Calculations

  1. Complete your calculation in the thickness calculator
  2. Click "Save Session" and provide a descriptive name
  3. Access saved calculations from "My Sessions" in the sidebar
  4. Click on any saved session to reload the calculation
  5. Export results using the "Download" options (PDF, Excel, CSV)

System Status Monitoring

Checking Service Availability

  1. Visit the System Status page from the support menu
  2. View real-time status of all platform services
  3. Check historical uptime and performance metrics
  4. Subscribe to status updates for service notifications

Feature Usage Guide

Platform Navigation

  • Dashboard: Central hub for all activities and quick access to recent work
  • Calculator: Advanced thickness calculations with material selection
  • Chat AI: Intelligent assistant for technical questions and analysis
  • Projects: Organize and manage multiple calculation projects
  • MEP Academy: Access training courses and educational materials
  • Support: Help resources, documentation, and contact options

Data Management

  • Auto-Save: Your work is automatically saved as you progress
  • Session History: Access all previous calculations and chat sessions
  • Export Options: Download results in multiple formats for reporting
  • Project Organization: Group related calculations under project folders
  • Sharing: Share calculations with team members via secure links

Security & Best Practices

Account Security

  • Use strong, unique passwords for your account
  • Enable email verification for account security
  • Log out when using shared or public computers
  • Keep your contact information updated for security notifications
  • Report any suspicious activity to our support team immediately

Data Protection

  • Your calculations and files are securely stored and encrypted
  • Regular backups ensure your data is protected
  • You have full control over your data export and deletion
  • All file uploads are automatically scanned for security
  • Your personal information is handled in compliance with privacy regulations

Platform Usage Guidelines

  • Save your work regularly to prevent data loss
  • Use descriptive names for saved calculations and projects
  • Organize your projects into logical groups for easy access
  • Keep file uploads under the size limits for optimal performance
  • Use the chat assistant for technical guidance and support

Troubleshooting

Common Issues

Calculator not loading

Clear your browser cache and cookies, check internet connection, and refresh the page. If the issue persists, try using a different browser.

AI Chat not responding

Verify your internet connection and try creating a new chat session. Check the system status page for any service interruptions.

File upload failures

Ensure your file is under 10MB and in a supported format. Check your internet connection stability during upload.

Session timeout issues

Sessions expire after periods of inactivity for security. Save your work frequently and log back in when prompted.

Login or Access Problems

Verify your credentials, check if your email is verified, and ensure you're using the correct login page. Contact support if issues persist.

Performance Tips

  • • Use the latest version of your web browser for best performance
  • • Close unnecessary browser tabs to free up memory
  • • Check the system status page before reporting issues
  • • Clear browser cache if you experience display issues
  • • Ensure stable internet connection for file uploads
  • • Use smaller image files when possible for faster processing

Getting Support

Need additional help? Our comprehensive support system is available:

Self-Service Options

Direct Support

  • • Email: support@gulf-o-flex.com
  • • Phone: +971-XXX-XXXX
  • • 24/7 Emergency Support
  • • Live Chat: Available during business hours

For Technical Issues: Include your account details, description of the issue, and steps you've already tried for faster resolution.