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Privacy & Data Protection

Privacy Policy

Your privacy is fundamental to our mission. Learn how we protect, collect, and use your information.

Last updated: October 1, 2025

Introduction

Gulf-O-Flex Assist ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered platform for insulation compliance, carbon reporting, and MEP engineering services.

Information We Collect

Personal Information

  • Name, email address, phone number
  • Company information and job title
  • Professional credentials and certifications
  • Account preferences and settings

Usage Information

  • Platform interaction data and feature usage
  • AI chat conversations and queries
  • Calculation inputs and report generation
  • Learning progress and course completions

Technical Information

  • IP address, browser type, and device information
  • Session data and cookies
  • Performance metrics and error logs

How We Use Your Information

Service Delivery

  • • Provide AI-powered calculations and reports
  • • Deliver personalized learning experiences
  • • Generate compliance documentation
  • • Maintain platform security and performance

Improvement & Analytics

  • • Enhance AI model accuracy
  • • Improve user experience
  • • Develop new features
  • • Analyze usage patterns

Communication

  • • Send important platform updates
  • • Provide customer support
  • • Share relevant industry insights
  • • Notify about new features

Legal Compliance

  • • Meet regulatory requirements
  • • Prevent fraud and abuse
  • • Respond to legal requests
  • • Protect intellectual property

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

SSL Encryption

All data transmitted is encrypted using industry-standard SSL protocols

Secure Storage

Data stored in secure, access-controlled environments

Access Control

Strict access controls and regular security audits

Your Rights

You have the following rights regarding your personal information:

Access your personal data
Correct inaccurate information
Request data deletion
Export your data
Object to data processing
Restrict data processing

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.