User Guide & Documentation

Everything you need to know about using our professional meeting platform

Getting Started

Welcome to Gulf o Flex Meet

Our professional video conferencing platform provides enterprise-grade security, unlimited participants, and crystal-clear audio/video quality for all your meeting needs.

  • No downloads required - works in any modern browser
  • Self-hosted server for maximum security and privacy
  • HD video and audio quality
  • Mobile and desktop compatible

System Requirements

Recommended Browsers

  • • Chrome 88+ (recommended)
  • • Firefox 85+
  • • Safari 14+
  • • Edge 88+

Connection Requirements

  • • Minimum: 1 Mbps upload/download
  • • Recommended: 3+ Mbps for HD video
  • • Stable internet connection
  • • Webcam and microphone (optional)

Joining Meetings

Method 1: Direct Link

Click on meeting links shared via email or messages

Method 2: Room ID

Enter a meeting ID or room name manually

Method 3: Permanent Rooms

Access predefined meeting rooms anytime

Step-by-Step: Joining Your First Meeting

  1. 1 Click on a meeting link or enter a room ID on our meetings page
  2. 2 Allow browser permissions for camera and microphone when prompted
  3. 3 Enter your display name (this will be visible to other participants)
  4. 4 Choose your audio/video settings and click "Join meeting"

Platform Features

Core Features

HD Video & Audio

Crystal clear communication with adaptive quality

Screen Sharing

Share your entire screen or specific applications

Real-time Chat

Text messaging during meetings with file sharing

Meeting Recording

Record sessions for later review and distribution

Advanced Features

Breakout Rooms

Split large meetings into smaller discussion groups

Raise Hand

Polite way to request speaking time in large meetings

Live Polls

Engage participants with interactive polls and Q&A

Virtual Backgrounds

Professional backgrounds for a polished appearance

Troubleshooting

Common Issues & Solutions

Can't hear audio or others can't hear me

• Check if your microphone is muted (look for red microphone icon)

• Ensure browser has permission to access your microphone

• Try refreshing the page and rejoining the meeting

• Check your system audio settings and default devices

Video not working or appears frozen

• Ensure browser has permission to access your camera

• Close other applications that might be using your camera

• Check if camera is turned on (look for video icon)

• Try turning video off and on again

Poor connection or meeting keeps dropping

• Check your internet connection speed

• Close other bandwidth-heavy applications

• Switch to audio-only mode to reduce bandwidth usage

• Move closer to your WiFi router or use ethernet cable

Screen sharing not working

• Ensure browser has permission for screen sharing

• Try using Chrome browser for best compatibility

• Select the correct screen/window when prompted

• Refresh the page if screen sharing controls are not visible

Pro Tip: Most issues can be resolved by refreshing your browser and rejoining the meeting.

Security & Privacy

Security Features

  • End-to-End Encryption

    All communications are encrypted in transit

  • Self-Hosted Server

    Complete control over data and privacy

  • No Data Collection

    We don't store or analyze meeting content

  • Meeting Passwords

    Optional password protection for sensitive meetings

Best Practices

  • Use Display Names Wisely

    Choose professional, identifiable names

  • Mute When Not Speaking

    Reduce background noise and distractions

  • Don't Share Meeting Links Publicly

    Only share with intended participants

  • Leave Meetings Properly

    Always use the leave button to end participation

Support & Contact

Email Support

Get help via email

assist@gulfoflex.com

Phone Support

Call us during business hours

+971 6 743 4176

Live Chat

Instant help via chat

Frequently Asked Questions

Is the platform free to use?

Yes, our meeting platform is completely free for all Gulf o Flex Academy users.

Do I need to install any software?

No, everything works directly in your web browser. No downloads required.

How many people can join a meeting?

There's no hard limit, but we recommend up to 100 participants for optimal performance.

Can I use this on mobile devices?

Yes, our platform works perfectly on smartphones and tablets through the browser.